Delivery and Returns

See below for information about the delivery & returns options in your country.

Standard Delivery

Standard delivery with PostNL (3-4 business days)

• Netherlands: €4.00
• Germany, Belgium, France (incl. Corsica and Monaco), Spain (incl. Balearic Islands, excl. Canary Islands), Austria Denmark (excl. Faroe Islands and Greenland), Italy (excl. San Marino and Vatican City), Luxembourg, Sweden, United Kingdom (excl. Channel Islands and Gribaltar): €13.00
• International: €29.30

Express Delivery

Express delivery with PostNL (1-2 business days)

• Netherlands: €30.30
• Germany, Belgium, France (incl. Corsica and Monaco), Spain (incl. Balearic Islands, excl. Canary Islands), Austria Denmark (excl. Faroe Islands and Greenland), Italy (excl. San Marino and Vatican City), Luxembourg, Sweden, United Kingdom (excl. Channel Islands and Gribaltar): €32.95
• International: €80.95

Note: Worldwide measures around the coronavirus have an impact on mail and parcel deliveries abroad. In some countries, postal deliveries are seriously delayed while in others delivery has stopped altogether. If you have sent items abroad, or are expecting international deliveries, find the latest information about the impact of coronavirus measures in this overview.

How can I return or exchange a product?

You can return all or part of your order within 30 calendar days from the date of receipt, at your own expense.

Simply complete the return form enclosed with your package and send us the unused products in their original packaging, along with the return form.

The mailing label is to be attached to the outside of your return package before depositing it at a post office.

For hygiene and safety reasons, sealed products that have been opened are not eligible for reimbursement.

If the above conditions are met, you will receive a refund for the returned products (except in the case of a partial return).

NEED A RETURNS FORM? Download Returns. pdf

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